Hi @rdav , thanks for your post. It reminds me of this discussion: How to unsubscribe from transactional email - #3 par christodeus
The way it is managed at Brevo is the following:
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when a user clicks on an unsubscribe link from an marketing email template, she will be unsubscribed from all marketing emails, but from marketing emails only, she will still be subscribed to transactional emails
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and similarly for transactional emails: if she clicks on « Unsubscribe » from a transactional email, she will still be subscribed from marketing emails
If you need to know more about the requirements about unsubcription, here they are: https://help.brevo.com/hc/en-us/articles/9741388688402-Do-I-need-to-add-an-unsubscribe-link-to-my-emails
Does this help?