Dmarc.brevo.com[35.240.42.69]:25: Connection refused

English
1

Hello,

I work for an ISP that sends DMARC reports.

We’ve been having issues delivering them to dmarc.brevo.com which I take it is the correct address according to the manuals at:

https://help.brevo.com/hc/en-us/articles/12163873383186-Authenticate-your-domain-with-Brevo-Brevo-code-DKIM-DMARC

Apparently, our connection was blocked at the network level.

I haven’t been able to find any contact addresses for your company, since you only offer support to your customers which we are not. I would be willing to represent my company and serve as a point of contact, should you wish to actually talk to us instead of simply blocking us at the firewall and creating a buch of errors delivering legitime reports that you asked for.

LP,
Jure

2

Hey! Thanks for your message. This does seem strange. In this case, it would be best if our Support Team accesses your account to look into this further. You can reach out to us by messaging: contact@brevo.com so we can check this further. Thanks for coming to us with it!