How to create these automated emails

English Automations
1

I need to create a automated email flow for our travel company’s customers based on their arrival and departure dates. Each customer follows their own schedule, and I want to set up automated emails for different stages of their journey:

  1. A welcome email upon arrival.
  2. A mid-trip check-in email
  3. A farewell email on departure day.

How should I set this up on Brevo?

2

Hello and Welcome !

Have you seen the documentation ?

https://help.brevo.com/hc/en-us/articles/24257124386066-Send-an-email-from-an-automation

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3

Hi @akinguyen ,

Thanks for posting on this community.
Did you find a way to achieve what you were looking for?

4

Yes I have read about using Anniversary Date for customer journey emails after searching for related topics.
Sincerely thank you.

Vào Th 2, 17 thg 3, 2025 vào lúc 23:18 Alexandre Hudavert via Brevo Community <notifications@brevo.discoursemail.com> đã viết:

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