With an if/else statement do I

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1

With an if/else statement, do I need to add a new if/else for each new step in the workflow? Say the 3rd step is an if/else, and I select the YES path, will it always check for that condition (on a certain list) for the remaining steps of that path? Thank you.

if else brevo
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2

Hi @appcrazee ,

I am not sure I get what you mean: if you put an if / else statement, every time a contact reaches this step, the condition will be checked:

  • if the contact meets the condition, it will go to the « Yes » branch
  • otherwise it will go to the « No » branch

So in your example, if the contact is in the list « GLA Members », then the contact won’t receive the email « Have you looked at GLA? ». Does this help?

3

I’m referring to ALL the additional steps after the Yes / No step. I don’t know how to say it other than the way my original question posed it. :confused:

4

Ok I see.
In your case, what will happen is:

  • if the contact is part of the « GLA Members » list, she will follow ALL the steps on the Yes branch
  • otherwise she will follow ALL the steps on the No branch

Does this help?

5

Ok, and if she moves off that GLA Members list, will she move to the NO branch, or just stop receiving anything on that automation. I appreciate you helping me understand this.

6

You’re welcome!

I understand your question better, thanks for the details. What will happen is:

  • when contact arrives on the « If / Else » step: we check if the contact corresponds to the condition or not at that point of time
  • then contact goes to the Yes or to the No branch

What happens next is not taken into account: the check is done when contact arrives at this step at this exact point of time, but then the check is not passed again.

Does this answer your question?